Privacy Policy
Developer: MENTAL HEALTH SOLUTIONS S.R.L.
Contact: support@dropletidle.com
Phone: +40 724 196 410
Address: Unirii Way, No.176, Building 32, Entrance 1, Floor 1, Apt. 4, 200331 Craiova, Romania
Overview
Droplet Idle is playable offline and does not require an account. When you play while online, the app may show ads. The app also uses crash reporting to help us fix errors and improve stability.
What we collect
Droplet Idle does not ask you to provide your name, email address, phone number, or precise location inside the app.
| Data type | Purpose | Examples |
|---|---|---|
| Crash and diagnostics data | To detect, diagnose, and fix crashes and performance issues | Device model, OS version, app version, error details, performance metrics |
| App screenshot on error (if available) | To understand what was on screen when a crash or error happened | A screenshot of the app UI at the time of the error |
| Ad-related data (when online) | To display ads and measure ad performance | Ad impressions, clicks, and technical identifiers depending on your choices and device settings |
Note: If you contact us by email, we will receive the information you include in your message.
Third-party services
The app uses third-party providers to operate ads, consent, and crash reporting:
- Google Mobile Ads to show ads when you are online
- Google consent messaging to manage ad consent where required
- Sentry to monitor crashes and diagnostics
These providers may process data on our behalf according to their own terms and privacy policies. We aim to minimize the data we send and avoid sending personal information.
iOS tracking permission (ATT)
On iOS, the app may request permission to track. If you allow it, the device advertising identifier (IDFA) may be used for advertising purposes. If you decline, ads may be less relevant.
Your choices
- iOS tracking: You can change your choice in iOS Settings under Privacy and Security, Tracking.
- Ad consent: Where required, you can manage consent through the in-app consent prompt.
- Advertising identifier: You can reset or limit the advertising identifier in your device settings.
Retention
Crash and diagnostics data is kept only as long as needed to investigate issues and improve stability. Ad reporting may be retained as required for reporting and billing reconciliation.
Children
Droplet Idle is not designed to collect personal information from children. If you believe a child has provided personal information via support email, contact us and we will handle the request.
Changes to this policy
We may update this policy. If changes are significant, we will update the effective date on this page.